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Giving patient a new voice

Dec 9 2004

By The Evening Chronicle

 

Two newly-appointed employees of the Dementia Care Partnership, the Newcastle charity that tackles the needs of people with dementia, speak no fewer than eight languages between them, and their skills are bringing a special kind of continuity of care to some of the DCP's clients.

Former teacher Geetha Shankar, 48, from India, who has joined the organisation as a team leader, speaks Hindi and Urdu as well as English, while her colleague, support worker Adnan Malik, 35, speaks eight languages.

"Some of the older people we look after come from black and minority ethnic groups and don't speak English at all," explained Geetha, who worked in a voluntary role with people who experienced mental illness before joining the Dementia Care Partnership. "Very often clients will have had care which included someone who could speak their language so it's very important to be able to offer continuity."

Geetha heads a team of between seven and eight support workers in the DCP's home support service and has the responsibility of helping 25 service users to live as independently as possible. "Of the people in my care I need to use different languages with at least nine of them," she adds.

Support worker Malik said: "Communication is everything. When people are able to talk to you in their own language the barriers come tumbling down and it's like meeting an old friend."

 

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